Alameda Mortgage Corporation (AMC) is committed to providing you with excellent service and maintaining a high level of security while respecting your right to privacy.
AMC Privacy Statement
This statement is one way of sustaining your trust in our company, our products and our services. Our privacy statement describes how we collect, protect and use information about you during your visit on our web site.
What Personal Information Does Alameda Mortgage Corporation Collect Online?
We may collect your personal information when you fill out an application or other forms on our site. We may also receive personal information about you from consumer reporting agencies, your transactions with us, our affiliates or others. This information may include:
Financial Information, Name, Address, Social Security Number, Account Numbers, Telephone Number, or Email Address.
Why Is Personal Information Collected?
If you fill out an application or other form on our site, we may ask for a variety of information to help us communicate with you, evaluate your eligibility and the product or services that may be right for you. We may also obtain other information about you, for example, your credit report. This information is used to determine your eligibility for our products and services.
Also, if you choose to share any personal information with us, we may store it and use it for our own marketing research and the marketing of our products and services to you.
When Is Personal Information About Me Collected Online?
We collect personal information about you when you fill out an application or other forms on our site, when you register through registration web pages and each time you update your personal profile.
Some of our web sites may make use of “cookie” technology to measure site activity and to customize information to your personal tastes. A cookie is an element of data that a web site can send to your browser, which may then store the cookie on your hard drive. So, when you come back to visit us again, we can tailor information to suit your individual preferences. The goal is to save you time and provide you with a more meaningful visit.
When you visit our site, we may collect and store information about your visit. This information may include the time and length of your visit, the pages you view on our site, the last site you visited before coming to ours, and the name of your internet service provider. We use this data on an aggregate basis to measure site activity, and on an individual basis to make the site more useful and provide information that may be of interest to you.
The third-party ad networks and ad companies we utilize, including Google, serve our ads to you on sites across the internet based on past visits to our website. Targeted Advertising through third party ad networks, including Google, allows us the ability to better tailor our marketing and advertising to fit your needs by displaying ads that are more relevant to you.
If you do not want to participate in “Targeted Advertising” and\or “Google Analytics” data gathering you can opt out of the automated collection of information by third party ad networks, including Google, by visiting the Digital Advertising Alliance Consumer Choice page at http://optout.aboutads.info and by visiting the Network Advertising Initiative Consumer Opt-Out page at optout.networkadvertising.org. You can also edit your Google Display Network ad preferences at https://adssettings.google.com and opt out of Google Analytics by visiting the Google Analytics Opt Out Page at https://tools.google.com/dlpage/gaoptout.
Do You Share Personal Information About Me?
In certain circumstances, we may share information about you with other companies so that we may provide you with the products and services you have requested. We may share information about you with our suppliers and\or service providers for their use in providing services, or within the AMC family for market research and marketing purposes as allowed by law. Also, we may share information about you with credit reporting agencies when you complete an online form or application.
Any company with which we share information about you for the above purposes is contractually required to comply with confidentiality standards. We may disclose information about you as required or permitted by law. We do not sell information about you to anyone.
How Can I Review, Change or Correct Information You Collect?
We are committed to maintaining accurate and up-to-date information on all our customers. We may provide you with access to account information in different ways, for example, over the telephone, online or on paper.
If you have completed and saved, but have not submitted, an online form or application you may be able to make certain changes to the information you have provided to us before it is submitted. If you are unable to make changes to the information you have provided to us online, you may contact us to do so.
How Do You Protect Personal Information?
We restrict access to the information obtained from our websites and web pages to our employees, agents and contractors. We maintain physical, electronic and procedural safeguards designed to protect personal information.
How Do I Contact Alameda Mortgage Corporation If I Have Questions About the Privacy Statement?
Alameda Mortgage Corporation
Attn: Customer Service
1850 Mt. Diablo Blvd., Suite 100
Walnut Creek, CA 94596
Will Alameda Mortgage Corporation Make Changes to This Privacy Statement?
This statement is effective January 1st, 2018 and remains in effect until amended. Alameda Mortgage Corporation reserves the right to amend this Privacy Statement or alter its privacy principles at its sole discretion without notice to you. Any alterations to this Privacy Statement or our privacy principles will be posted on our web site in a timely manner.